- All order will ship out within 3 days after order placed and please check your delivery status and tracking in "My Account" in miss momo web store after login to your member account. Goods will deliver by ABX/Posstore, Delivery time will take approximately 3-5days for west Malaysia and 5-7 days for east Malaysia.
RETURN & EXCHANGE T&C
Our store procedures is to check items before deliver to customer to ensure everything is in order and in good condition.
MISS MOMO STYLE Online Store offer 7-Days unconditional return & exchange service.
Please be noted that we will refund to you in the form of Store Credit. It can be used in your future purchases with us.
If the returns could not meet the requirement of free shipping/special discount, do note that the cost of returns will be your responsibility.
All item(s) MUST BE returned in the original condition : free gift(if there is any) , original packaging and tags intact. Item(s) cannot be worn, washed or altered in anyway.
RETURN & EXCHANGE PROCEDURE
Kindly contact our customer service through our Facebook LIVE MESSENGER and mail back the item(s) to us within 7days upon your receive. For exchanges, you will be responsible for paying for your own shipping costs for returning your item. Once the return being approved, we will send refund to you in the form of Store Credit.
Non Exchangeable and Returnable Items
Item(s) received is in an unsuitable condition – worn out, washed, altered or stained.
Item(s) has passed the 7 days service assurance window.
Minor variations in measurement, within 2cm, loose thread, unopened button holes, light and small staining < 0.2cm, minor stitching un-alignment, are not considered as a defect.
售後服務 & 退貨原則